You will not be allowed to compare more than 4 products at a time
View compareShipping policy
Shipping & Delivery Policy
At Ziba Beauty, we strive to deliver your orders quickly and safely across India.
📦 Shipping Charges
- We offer free shipping across India on all orders above ₹999.
- For orders below ₹499, a shipping fee of ₹99 will be applicable.
🚀 Delivery Process
We use trusted courier partners and Speed Post services to ensure safe and timely delivery of your orders.
While we aim to deliver within the estimated timeframe mentioned in your order confirmation, delays may occur due to unforeseen circumstances beyond our control, such as:
- Courier service issues
- Remote or inaccessible delivery locations
- Natural events or force majeure situations
In such cases, we will keep you informed and take necessary action.
❗ Delivery Limitations
If delivery is not possible due to reasons beyond our control (such as service unavailability in your area), your order will be cancelled and a full refund will be issued.
❌ Order Cancellation
- Orders can be cancelled anytime before they are shipped.
- If payment has already been made, the refund will be processed after cancellation (bank charges, if any, may be deducted).
- Once the order is shipped, cancellation is not possible.
🔄 Replacement Policy
At Ziba Beauty, every product goes through strict quality checks and secure packaging to minimize damage during transit.
However, if you receive a damaged or defective product:
- We offer replacement for manufacturing defects or transit damage only
- Replacement is not applicable for:
- Normal wear and tear
- Misuse or negligence
- Accidental damage after delivery
📸 Replacement Process
To request a replacement:
- Inform us within 2 days of delivery
- Share photo proof of the defect (product should be in original packaging)
- Ship the product back to us
👉 Once verified, we will provide a free replacement
💡 Note
We recommend checking your order immediately upon delivery and contacting us promptly in case of any issues.
अगर तुम चाहो तो मैं:
- Privacy Policy + Refund Policy + Terms भी इसी level पर बना दूँ
- या इसे थोड़ा short / legal heavy / premium tone में convert कर दूँ
बस बोल 👍
pura format do
ठीक है 👍 अब मैं तुम्हें full proper Shopify-ready format दे रहा हूँ — ये तुम direct Shipping Policy page में paste कर सकते हो 👇
🚚 Shipping, Cancellation & Replacement Policy
Last Updated: [Add Date]
At Ziba Beauty, we are committed to delivering high-quality products to your doorstep in a safe and timely manner. Please read our shipping, cancellation, and replacement policy carefully before placing an order.
📦 Shipping Policy
Shipping Charges
- We offer free shipping across India on all orders above ₹999.
- For orders below ₹499, a shipping charge of ₹99 will be applied.
Order Processing & Delivery
- All orders are processed within 1–2 business days.
- Orders are shipped through reliable courier partners or Speed Post.
- Delivery timelines may vary depending on your location and are mentioned at the time of order confirmation.
Delivery Delays
While we aim to deliver your order within the estimated timeframe, delays may occur due to:
- Courier partner delays
- Remote or inaccessible locations
- Natural events or unforeseen circumstances (force majeure)
Ziba Beauty shall not be held liable for such delays, but we will keep you informed in case of any issues.
Undeliverable Orders
In rare cases where delivery is not possible due to reasons beyond our control (such as lack of courier service in your area), your order will be cancelled and a full refund will be processed.
❌ Cancellation Policy
- You can cancel your order anytime before it is shipped.
- If the payment has already been processed, the refund will be initiated after cancellation.
- Any applicable banking or transaction charges may be deducted.
- Once the order is shipped, cancellation will not be possible.
🔄 Replacement Policy
We ensure that all products go through strict quality checks and secure packaging before dispatch.
Eligibility for Replacement
We offer replacement only in the following cases:
- Manufacturing defects
- Damage during transit
Replacement Not Applicable For
- Normal wear and tear
- Damage due to misuse or negligence
- Accidental damage after delivery
Replacement Process
- Notify us within 2 days of receiving the product
- Share photo proof of the defect (product should be in original packaging)
- Ship the product back to us as instructed
Once the issue is verified, we will provide a free replacement.
📩 Contact Us
For any queries or support, please contact us at:
📧 Email: [your email]
📞 Phone: [your number]